Big Planet Travel Agency
Founded on August 27, 2012
Our Philosophy
Mission
We empower the travel agency community by fostering growth and professional development within a framework of ethical principles and regulatory compliance, upholding our responsibility to serve the public good.
Vision
To be the leading organization that unites and represents travel agents in our state, recognized for professional excellence and earning the trust and respect of the business community, government institutions, academia, and society at large.
Quality Policy
BGPLANET SAS DE CV (Big Planet) is committed to continuous professional development, ensuring our members stay current in areas such as accounting, taxation, government regulations, and anti–money laundering practices. Through the active participation of our members, team, and stakeholders, and guided by our mission, vision, ethical principles, and ISO 9001:2015 standards, we pursue continuous improvement to achieve our quality objectives and ensure complete client satisfaction.
Ethical Principles of the Travel Agency
- Integrity: We act with honesty and transparency in all professional and business dealings.
- Objectivity: We maintain independent judgment, free from bias, conflicts of interest, or undue influence.
- Professional diligence and competence: We perform our duties responsibly, keeping our knowledge and skills up to date with current standards and legislation.
- Confidentiality: We safeguard all information obtained through professional and business relationships, disclosing it only when legally required or authorized, and never using it for personal or third-party gain.
- Professional conduct: We comply with all applicable laws and regulations, and avoid any conduct that could harm the integrity, objectivity, or reputation of the profession.